At Perfect Travel Partners, we are committed to protecting the privacy and security of your personal information. This privacy policy explains how we collect, use, and safeguard your data when you interact with our website, mobile applications, or engage with our services.
Information We Collect:
· Personal Information: We may collect personal information from you, such as your name, email address, phone number, postal address, payment information, and travel preferences, when you make a booking, create an account, or interact with us.
· Usage Data: We automatically collect information about how you use our website and services, including your IP address, browser type, device information, and browsing activity.
· Third-Party Data: We may receive information about you from third-party sources, such as travel suppliers, social media platforms, or marketing partners, to enhance the services we provide.
How We Use Your Information:
· Providing Our Services: We use your personal information to process your bookings, manage your account, and provide the travel services you have requested.
· Improving Our Services: We analyse usage data to better understand how our customers interact with our website and services, which help us, improve the user experience and develop new features.
· Marketing and Communications: With your consent, we may use your contact information to send you promotional offers, newsletters, and other marketing communications related to our products and services.
· Compliance and Legal Obligations: We may use your information to comply with applicable laws and regulations, such as sharing passenger information with government authorities for security purposes.
Sharing Your Information:
· Travel Suppliers: We may share your personal information with the travel suppliers (e.g., airlines, hotels, insurance providers) involved in fulfilling your booking to enable them to provide the services you have requested.
· Third-Party Service Providers: We may engage trusted third-party service providers to assist us in operating our business, such as web hosting, data analysis, and customer support. These providers are contractually obligated to protect the confidentiality of your information.
· Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as for the prevention of crime or fraud.
Data Security and Retention:
· Security Measures: We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse, including encryption, access controls, and regular security audits.
· Data Retention: We will retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
Your Rights and Choices:
· Access and Correction: You have the right to access, review, and correct the personal information we hold about you.
· Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in the messages or by contacting us.
· Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
· Deletion: You have the right to request the deletion of your personal information, subject to any legal or contractual obligations we may have.
Changes to This Policy:
We reserve the right to update this privacy policy from time to time. The most current version will be available on our website, and we encourage you to review it periodically.
Contact Us:
If you have any questions or concerns about our privacy practices, please contact us.
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